The software should auto ejectinsert the drive at every 56 tries as the password entry option gets locked each time. Im not registered to a wd account or anything, but a mass alert email or product recall seems to be necessary when something like this could intervene in thousands of regular hard. My wd my book external drive, i can access it, and only a few files are visible, most of the folders which used to have files in them show 0 bytes and are empty. Hopefully, western digital will publicly acknowledge the encryption issues and do a software change. Windows vista windows 7 windows 8 windows 10 windows vista64 windows 7 64 windows 8 64 windows 10 64. Wd smartware is another great tool for recuperating access to your hard drive. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. So, in the situation where you accidentally lost your files, the backup can be used to recover the files instantly. Thew last couple of updates have caused my wd icons to disappear. They remain, even after erasing or reformatting the drive. Mar 06, 2020 wd smartware is another great tool for recuperating access to your hard drive. As shown in figure 1, your my passport ultra drive kit includes the following. Wd security download 2020 latest for windows 10, 8, 7. Remove wd unlocker partition from wd my book super user.
Im writing because i have a problem with my wd my passport ultra 500gb, but i cant open it because i forgot the password, but im pretty sure that the password is correct but the hd doesnt accept it. How to remove auto unlock drive for this user external. My wd passport external drive now asks for a password. Back up automatically the my passport ultra drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. How to unlock a wd external drive without a password.
The wd hard drive failed to show up on my pc and i couldnt access saved data either. The security of the drive is locked with the help of a password. Passport drive with the wd unlocker virtual cd vcd icon. Connecting the drive and getting started my passport user manual 5. I dont know if there is one but you can definitely write one if you have the necessary skills. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Erasing your drive does not erase the wd drive unlock utility password protection software files that are on the drives virtual cd. Oct 15, 2015 when i reopen wd unlocker, it states that my passport essential isnt locked. Plus, now i had the wd smartware always running on my computer and even placed an icon on my task bar.
However the wd unlocker from the drive should be working fine, are you experiencing any issues. Windows 10 updates and wd passport software almost every time there is an update in windows 10 it causes some kind of issue with my wd passport software. How to format or erase wd my passport forgotten password. Recover files from wd my password using wd smartware backup required to help the users of wd passport hard drive, western digital has provided its own software for backup called wd smartware. But this would take, as mentioned in the wd kb link you provided, about only 20mb. Mac users interested in wd drive unlock utility generally download. It doesnt show up in my computer, device manage or disk management. Giving an example with the new wd my passport ultra, and quoting its user manual p. The problem with wd password is that you cannot retrieve the password once it is forgotten. Enables encryption on usb hard drives by western digital. How to password protect a western digital wd my passport. Western digital hard drive data recovery definitive guide.
I bought a wd passport essential external hard disk, copied all the stuff into it in windows 7 and got rid of windows 7. Here, you will find more information on how to erase the drive and unlock it. I had 7 jump drives of photosimages and put them on this drive. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
Jun 09, 2018 wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital, my passport,western digital,western. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. So i picked up a 750gb wd my passport at bb a couple days ago, oblivious to the added drive locksmart bu crap on the label i was going to format it anyway. As shown in figure 1, your my passport for mac drive kit includes the following. The wd unlocker vcd provides the wd drive unlock utility that you can use to. Iobit unlocker is a free program that allows you to unlock in use or locked files so that you delete, rename, or move them. I have a wd passport and i have forgotten my password and it is locked and i should have a new password to unlock it. Aug 10, 2018 recovery raw format, or you need to format the disk in drive recovery 100% and free duration. Hi, ok i see, now you might want to try to perform a firmware update with the universal firmware updater for your drive.
A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Since the latest os update, both of my my passport usb drives will. When i reopen wd unlocker, it states that my passport essential isnt locked. My passport ultra portable hard drive kit components my passport ultra portable hard drive, with the wd discovery, wd backup, wd security and wd drive utilities software usb typec cable supports usb 3. In each case, the wd security software replaces the desktop icon for your my. I just received my real red my passport essential 500gb drive. That way, you dont have to worry about unauthorized access to your wd drives. Wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital,my passport,western digital,western. Doubleclick the wd apps setup file that appears in the listing for the drive in your computers file management utility to display the wd apps setup wizard, software installer dialog. Wd smartware for windows supports the following operating. Unlocking the drive with the wd smartware software.
Many have criticized the virtual cd and the fact that part of the drive is partitioned for this software and that partition cannot be removed. Whenever the wd unlocker software registers 10 invalid password attempts it gives you the option to erase your my passport. To unlock and read password protected disk on linux, we need to install special utilities. Western digitals latest my passport studio has a solid build and multiple connections, but slow transfer speeds and a preinstalled security app hamstring an otherwise decent drive. My passport essential wd smartware unlocker wd portable. If the issue persists, you should try connecting the drive on different computer as it may be. Is there anything i can do to retrieve contents in my passport. My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. If you had used a password to secure your wd password, you did it probably because you didnt want anyone else to see the contents which you had stored inside the wd passport external hdd. Downloads and keeps up to date other wd software such as wd backup. I cannot unlock passport ultra to see what i have on the hard drive. When a standard windows user account connects a locked drive and launches wd drive unlock.
A small portion of drive space on your new my passport or my book hard drive. You can set it to run automatically to your schedule. Oct 11, 2018 i have forgotten my password for wd my passport. November of 2018 i decided to put all my images on this drive. Connect your hard drive that you want to remove wd unlocker from. How to log into windows 7 if you forgot your password without cd or software. Wd passport smartdrive unlock software free download wd.
Wd security on 32bit and 64bit pcs this download is licensed as freeware for the windows 32bit and 64bit operating system on a laptop or desktop pc from data encryption software without restrictions. My book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra. Wd my passport uses 256bit hardware disk encryption encrypted with a key. Includes tests and pc download for windows 32 and 64bit systems completely freeofcharge. How to unlock a wd external drive without a password ccm. If your product is not listed above, please visit the product page. The software also supports my cloud, wd cloud, my cloud. In each case, the wd security software replaces the desktop icon for your my passport drive with the wd unlocker virtual cd vcd icon. Western digital my passport user manual pdf download. Read speeds up to 2000mbs to decrease load times and get you into the game faster. My passport for mac portable hard drive kit components my passport for mac portable hard drive, with the wd security and wd drive utilities software usb 3.
How to unlock wd smart unlock of wd passport external drive. Answer this question i have this problem too subscribed to new answers. Wd my passport drive unlock forgotten password usb3. Compatibility with this software may vary, but will generally run fine under microsoft windows 10, windows 8, windows 8. Theres no need to even instal the software on your computer. Also, when i launch wd smartware with the passport unlocked, the software seems not to recognize the passport. Wd drive utilities for windows free download and software. During the calls to wd, they had me install the wd smartware, against a lot of protest, but it had an option to hide the virtual cd temporary, but a reboot or remounting the drive caused the unlocker to appear on my desktop again. Apr 19, 2020 the wd security software uses the set password to electronically lock and unlock the drive. Cannot access wd my passport external hard drive wd repair. The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud.
The wd security password protection is a 256bit aes encryption. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Without the password, the drive cant be opened to view files. Wd smartware is a freeware software app filed under backup software and made available by western digital for windows. As pointed out in this reddit post, the western digital my passport drives contain. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Hdd guru forums view topic forgot wd my passport password. Im writing because i have a problem with my wd my passport ultra 500gb, but i cant open it because i forgot the password, but im. I can not unlock my wd passport external hard drive.
Solved how to unlock forgotten wd hdd smartware password. I have a wd my passport portable usb hard drive which one of my computers cant detect when plugged in. After it was recognized by my surface book and software was installed, i opened the wd app. My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can use the.
Fix and repair wd my passport ultra not detectedshowing. Windows 10 updates and wd passport software microsoft. Connecting the my passport drive getting started with the wd software 1. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. I have an idea about my password but i cant remember it exactly. Wd my passport not recognized when plugged in windows 10. The wd security is a software that need to be installed on windows. My passport selfencrypting hard drives, easily hacked. Fix and repair wd my passport ultra not detectedshowing up. With windows 10 i went to settings, devices, connected devices, add a device. Windows 10 updates and wd passport software microsoft community. The hard disk has a software called wd smart unlock. Oct 21, 2012 i bought a wd passport essential external hard disk, copied all the stuff into it in windows 7 and got rid of windows 7.
Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. How to remove auto unlock drive for this user external drive. If you have setup the password on the wd my passport ultra drive using wd security, it is recommended to install wd security on your computer and try to unlock the drive using it. How to unlock wd smart unlock of wd passport external. Your my passport drive and the wd security and wd drive utilities software are compatible with the. I use it as a portable repository for data and it is replacing a previous wd 250gb that was full. The november update totally corrupted my wd passport and i had to get a new one which thankfully was under warranty. When i highlight all the files and folders, it shows about 8.
Wd security is useful if you have western digital drives and want to add password protection to them. My passport ultra portable hard drive user manual western digital documents. By default wd my passport drive supports only windows and os x. Stay up to date with latest software releases, news, software discounts, deals and more. I have a western digital my passport ultra external hard drive. All of my wd my passport for mac, portable hard drives that ive purchased over the last 8 years have worked straight out of the box without recourse to having to use the bundled wd software. Unlock western digital hdd using master password techno krat. Wd my passport drive unlock forgotten password usb3 november 8th, 20, 17. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Hi all an express thank you to anyone who can confirm whether or not this might be possible. Is there a possible way that can help me to repair the. The my passport ssd is available in 256gb, 512gb, and 1tb capacities the rectangular plastic and metal body has a striking design wd bundles a lot of useful software with the drive.
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